Case study · Insurance
35 spreadsheets replaced by one claims system
Claims ran on spreadsheets. Now each handler manages three times more.
Results
- claims per person
- 3×
- reports, down from 3 days
- 20 min
- spreadsheets retired
- 35
- Client
- Specialist insurer
- Timeline
- 5 months
- Service
- Custom Software
01The problem
Claims lived in email and 35 spreadsheets. Weekly reports took three days.
02Why it was hard
No off-the-shelf system fit their products.
03What we built
A custom claims system with automatic workflows and one-click reports.
04The result
Three times more claims per person, and reports in minutes.
Technology
- TypeScript
- React
- PostgreSQL
- Azure
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